Privacy Policy

Last updated: February 9, 2026

1. Introduction

Bitlendex ("we," "our," or "us") operates the Bitlendex platform, which provides Bitcoin-collateralized lending services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

When you create an account or use our services, we may collect your name, email address, wallet addresses, government-issued identification (for KYC/AML compliance), and financial information necessary to facilitate lending transactions.

Automatically Collected Information

We automatically collect certain information when you visit our platform, including IP address, browser type, device information, usage patterns, and cookies or similar tracking technologies.

Blockchain Data

Transactions conducted through our platform are recorded on public blockchains. This data is publicly available and includes wallet addresses and transaction amounts.

3. How We Use Your Information

  • Provide, operate, and maintain our lending services
  • Process loan applications and manage collateral
  • Comply with KYC/AML regulations and legal obligations
  • Communicate with you about your account and transactions
  • Detect and prevent fraud, unauthorized access, and abuse
  • Improve our platform and develop new features
  • Send service updates and marketing communications (with your consent)

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our platform (e.g., identity verification, cloud hosting)
  • Regulatory authorities when required by law or to comply with legal processes
  • Business partners in connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 encryption in transit, and role-based access controls. Despite our efforts, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain certain information as required by law, to resolve disputes, or to enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict processing of your data
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at privacy@bitlendex.com.

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@bitlendex.com.